Protect personal phones and business history

Separate personal and business communication

Switchboard helps owners and staff stop mixing customer calls and texts with personal communication while preserving a shared record for the business.

Separate your business number See pricing

One business number instead of personal cell numbers

Shared history that stays with the business

Cleaner handoffs when roles or staff change

Stop giving customers personal numbers

Personal numbers create privacy issues and make it hard for the team to help. Switchboard gives customers one business line while staff communicate from the app.

Keep the customer record with the company

When employees change roles or owners step away, the calls, texts, voicemail, contacts, and notes remain available to the team.

Make after-hours boundaries easier

A shared business number and team inbox make it easier to manage coverage, review history, and avoid customers depending on one person’s personal phone.

Frequently asked questions

How does Switchboard separate personal and business texting?

Customers contact the shared business number, and teammates reply from Switchboard instead of from their personal SMS threads.

Does communication stay with the business?

Yes. Shared calls, texts, voicemail, contacts, notes, and media remain in the business inbox for authorized team members.

Can owners and staff both use the same business number?

Yes. Switchboard is designed for teams to share one customer-facing business number.

Explore related Switchboard use cases

Learn how a shared business number, shared text inbox, and contact-aware conversations work together for small teams.

Install Switchboard
One business number, shared by the team Shared business phone number for small teams Give your small business team one shared phone number for calls, texts, voicemail, contacts, and complete conversation visibility.
Customer texts, managed together Business texting for teams that share the work Switchboard helps small business teams send and manage customer texts from one shared business number with full conversation context.
Everyone can see what customers were told Team visibility into customer conversations Give managers and teammates visibility into customer calls, texts, voicemail, contacts, and follow-up history without asking for screenshots.