One business number, shared by the team
Shared business phone number for small teams
Switchboard gives your team a business number everyone can use without exposing personal cell phones or losing call and text history in one person’s pocket.
One number for customer calls, texts, and voicemail
Team access to shared history and contact context
Call preferences so the right teammate can answer
Stop routing customers through one owner’s cell phone
When a business number lives on one phone, coverage breaks during vacations, handoffs, and busy days. Switchboard centralizes customer communication so owners, managers, and staff can all see what happened and follow up.
Calls, texts, voicemail, contacts, and notes together
Each conversation keeps the call record, text thread, voicemail, media, contact details, and internal context in one shared inbox instead of splitting work across separate apps.
Built for practical small business teams
Switchboard is simple enough for a two-person operation and structured enough for teams managing customers, tenants, vendors, properties, locations, and rotating responsibilities.
Frequently asked questions
What is a shared business phone number?
A shared business phone number is one customer-facing number that multiple team members can use for calls, texts, voicemail, and follow-up instead of tying communication to one personal phone.
Can multiple people answer and review messages?
Yes. Switchboard gives authorized team members access to the shared inbox, contact history, voicemail, and conversation context so work can continue even when one person is unavailable.
Does Switchboard keep business and personal communication separate?
Yes. Team members use the Switchboard app for business calls and texts while keeping customer communication out of their personal message threads.
Explore related Switchboard use cases
Learn how a shared business number, shared text inbox, and contact-aware conversations work together for small teams.
Install Switchboard